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If your questions concerns an order you have placed please be certain to read our Ordering Info/Ship Time page as well



Sweet Baby Bowtique
Customer Service & Contact Information

  
By Live Help
We have "Live Help" Representatives ready to assist you often throughout the day.
Simply click on the Live Help box on the top right of any page

By Phone:
We do not currently offer phone support at this time.
All customer support is done via email,
 rest assured we answer all emails within 24-48 hours!

By Email
customerservice@sweetbabybowtique.com

Questions Regarding an Order You Have Placed:
sales@sweetbabybowtique.com

General Product Information: 
info@sweetbabybowtique.com 

Press Inquiries:
 
Website Feedback or Suggestions:
If you have a testimonial or photo you would like to add to our site,
Please email us at:
testimonials@sweetbabybowtique.com


Wholesale Information: Please visit our
 

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Have a question about your order status?
Your question may be answered on our Order Information page!

Q: How will my order be processed and how can I check on my order status?

A:  As you will read on our ordering info page (please read ordering info page at this time) orders ship in 10-14 business days depending on order size and product supply availability. Orders generally ship quickly and if there will be a delay you will be contacted via email.

 Once an order is received , your order status online will be "On Order", once your order is pulled and sent to processing the order status will change to "Shipped". We do not have a "processing tab". So even in processing the order status says shipped. It may take a day to several days before your order is actually shipped and in the mail.

Once your order has shipped you will receive an email stating your order has been shipped and receive a USPS.com tracking number. We ship all orders UnitedStatesPostalService.

At any time you can also come to our website to check on your order by clicking on the ORDER STATUS link under Customer Service in the left column of our site.
Here you will find your USPS tracking number as well!
http://www.sweetbabybowtique.com/orders.php
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Need immediate LIVE assistance?
Want an answer to your question now?
We have LIVE HELP operators ready to assist you
often throughout the day.
 
Just click on the Live Help box on the top right corner of any of our pages.
 
 
 Live Chat and Email Assistance Hours of Business -CST

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Open

Closes

Sunday

Closed

Closed

Monday

9:00am

9:00pm

Tuesday

9:00am

9:00pm

Wednesday

9:00am

9:00pm

Thursday

9:00am

9:00pm

Friday

9:00am

9:00pm

Saturday

12:00am

6:00pm


 We are Closed on all major holidays.
 
 
Before emailing us with questions please be sure to review the below links.
Your questions may be answered by viewing these pages:
 
 
 
If you still have questions feel free to send us an email! 

You may also use the form below to contact us.

All customers need to check junk/spam folders as Sweet Baby Bowtique emails often end up there!


PLEASE TRY NOT TO USE YAHOO EMAIL ADDRESS WHEN CONTACTING US IF AT ANY WAY POSSIBLE, WE ARE HAVING PROBLEMS WITH YAHOO EMAILS BOUNCING BACK TO US AND NOT DELIVERING OUR EMAILS.
If you choose to use yahoo you must check for our email replies in your junk/spam folders as they almost always are filtered there when delivered.


All emails are answered within 24-48hours.
All emails we receive are answered, so if you do not receive a response within 48 hours please send another email. There may of been a technical email issue etc.

Again, if you have any questions or concerns at all please feel free to contact us so we may assist you!
We cannot assist you if we do not know you need assistance :)

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