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Ordering Info/Ship Time
Please read this ENTIRE page before placing your order.
By placing an order with Sweet Baby Bowtique you are agreeing to the ordering information terms below.
Update
ATTENTION YAHOO EMAIL USERS!
We ask that you please refrain from using Yahoo email account when communicating with Sweet Baby Bowtique. Yahoo is going threw some sort of glitch and ALL YAHOO EMAILS ARE BOUNCING BACK TO US! Please, please email us using an alternate email account. Other free emails such as hotmail and gmail are doing just fine. If you are expecting an email from us and you used a yahoo email please resend using a different email account because we may be having difficulties getting in contact with YOU... or call at 618-719-4124 (please provide an alternate email if/when calling and leaving a voice message). We answer all emails within 24hrs but have no control over Yahoo's curent glitches!
ATTENTION YAHOO EMAIL CUSTOMERS
(This apply to ALL email accounts but especially Yahoo!)
Emails from Sweet Baby Bowtique OFTEN end up in the BULK/spam folder!
Be CERTAIN to check your Bulk/Junk/Spam folders when waiting on an email from us.
We reply to all emails within 24hrs all of the time.
This especially pertains to customers who have bought PDF instructions from us. The instructions most always go into bulk/spam folders
ESPECIALLY with YAHOO!
Thank you for understanding and taking this extra step to look for emails from us.
We spend a lot of time sending out duplicate emails, that have already been sent out when they easily could of been found originally in the junk/spam folders.
SBB Staff
Shipping Policies
Below are our current ship times:
- Hair Bow Orders are shipping in up to 2-10 business days
Why the vast ship range?
Ship time will depend on size of order, our current work load, and availabilty of the items ordered.
Often we will be able to get small orders out very quickly, next day to 2 business days.
Larger orders may take the full 10 days in some instances others not.
- Very Large Hair Bow Orders may take a bit longer to ship
- Hair Bow Making Supplies (ex. ribbon, clips, any supplies) ship in 1-2 days, but often next business day
- Bow Making Instruction Books & CD's ship in 5-7 business days
PDF Instructions are sent via email in up to 24 hours max.
On occassion there might be delays in processing orders.
You will be notified if this happens. All items are HAND MADE TO ORDER.
Thank you for understanding.
If you are in a RUSH for an order just send us an email, we are happy to accommodate your needs. Please email us first and let us know exactly what you would like to order to ensure all materials are in stock to create your order. We will get back with you asap regarding your rush order. Please be sure to inform us of the exact date of the event to ensure proper delivery times.
We currently ship via USPS mail.
You will recieve a shipping confirmation email upon shipping of your package which will include a delivery confirmation number for your records.
From your ship date Priority Mail takes 2-3 business days for delivery and 1st Class Mail takes 2-7 days for delivery depending on your distance from us. We are in the Midwest~ Southern IL.
We currently ship WORDLWIDE!
PDF Hair Bow Instructions will be emailed out to you within 24 hours at the most, but much much quicker most of the time. If you have not received your hair bow instructions within 24 hours this does not mean your instructions have not been sent to you. This most likely means there was an email issue OR the pdf instructions have ended up in your junk/spam/bulk folder. So PLEASE be sure to check your spam/bulk folders first if you have not received your instructions.
A note about email accounts. PDF instructions sent to Yahoo accounts almost always end up in the yahoo email BULK folder.
We can no longer sent pdf instructions to sbcglobal.net email accounts as they always get sent back to us for some reason.
Payment Policies
We want to make your shopping experience here at
Sweet Baby Bowtique as easy as possible.
We accept Visa, Mastercard, Discover and American Express at this time as well as Paypal payments.
We curently no longer accept money order/check payments.
We are sorry for this inconveneince!
All orders can be easily placed via our easy to us website cart checkout system.
Return Policy
Due to the nature of the products we cannot except returns.
We do not accept returns for any reason.
Thank you!
If at anytime you have questions or concerns about your order or ordering process we are just an email away:
Emails are generally answered within 12-24 hours but often much, much sooner!
Thank you and we look forward to doing business with you!
Page last updated: June 10, 2008 |
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