Our current estimated ship times are 10-15 business days.
Your items are hand made for you at the time of purchase. Our ship times are an estimate. If there are delays with your order you will be contacted via email. We ship orders as fast as we can because we know how excited you are about receiving your items!
*Please
note ship times can vary on either side, either shipping a bit sooner
or later at any given time. We try to keep the shipping time as accurate
as possible but the shipping time can change here upon a moments notice
depending on the current time of year and work load and if supplies
fall in/out of stock etc....
Items
do fall out of stock from time to time before we can update the website.
If this does happen you will be contacted while your order is in
processing to ask whether you would like to wait on that item and have
it shipped when item is back in stock- or ask if you would
like to exchange that item out for a different item and have your order shipped in full with exchange asap then. The majority of the time all items are in stock for orders.
We ship via United States Postal Service (USPS) Once your item ships it take the following to deliver: First Class Mail: 2-7 days Priority Mail: 1-3 days
Once your order has shipped you will receive an email with your tracking # confirming shipment.
Refund Policy: All sales are final due to the hand made nature of the items. We want all of our customers to be 100% satisfied! If
we make an error or send a defective item we will send a replacement as
soon as we can (we have a very low defective rate though!). It is our
policy not to sell items that have been returned to us due to the
personal nature of the products (worn on head), so we cannot except
returns/ all sales are final. We
ask that you please read all product/category descriptions carefully.
We do our best to portray the item in the best possible way for you with
clear photos and detailed descriptions. You will find all info needed
to make an accurate purchase by reading our website category and product
descriptions and looking at our clear, professionally taken photos.Defective items are rare as we go through a several step process to examine each item being made during the creation process and before shipping, but if you do receive a defective item please email us first before mailing the item back.
Thank you for taking the time to read our ordering information terms!
Copying of ANY part of our website including
but not limited to: website, website design, hair bow designs, photographs, site
set-up including but not
limited to category names and website text/ideas, is strictly prohibited. This
website and all parts of it are protected by Federal Copyright Laws.
We take copyright infringements very seriously!