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Ordering Info/Ship Time
Please read this ENTIRE page before placing your order.
By placing an order with Sweet Baby Bowtique you are agreeing to the ordering information terms below.
WE ARE POPULAR!!
The Sweet Baby Bowtique.com website has become one of the most popular/busy websites on the internet. Please keep this in mind when ordering. We are experiencing very high order volumes at this time.
Your order will ship within 1-4 weeks.
While most orders will not take the later to ship we must list this ship time due to a possibility it could. Our work load varies often between regular to extremely busy quite often. We work as hard as possible to ship your orders as quickly as possible! By listing your event date in the notes section of your order will be helpful in processing your order as well. Orders with qty. 1 or 2, will ship much quicker than posted most the time.
Though VERY popular/busy we are also a fairly small business.
Please keep in mind all items are also hand made to order for you!
You will receive an email with tracking # for your package upon shipment.
We are positive you will be pleased when you receive your order and will fully understand why Sweet Baby Bowtique has become the largest, most popular hair bow boutique on the net!
Thank you for understanding!
By reading this page before ordering will alleviate confusion during the ordering/shipment process.
We plan on being back to the normal 2-5 business shipping days soon!
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Current Estimated Ship Times:
Most items are shipping in 2-10 BUSINESS DAYS
depending on order size and product supply availability.
(Please keep in mind, all items are hand made to order!)
Very large orders may take a bit longer to ship.
We strive to ship as fast as possible!
We are internet shoppers ourselves and understand you are excited to receive your products just as quickly as possible!
We currently ship Monday-Friday USPS mail!
Most frequent question....
Q: How will my order be processed and how can I check on my order status?
A: As you will read orders generally ship in 2-10 business days (see more info below). Once an order is received , your order status will be "On Order", once your order is pulled and sent to processing the order status will change to "Shipped". We do not have a processing tab. So even in processing the order status initially says shipped. It may take a couple of hours to days before your order is actually shipped and in the mail, still staying in the 2-10 days shipping time frame.
Once your order has shipped you will receive an email stating your order has been shipped and receive a USPS.com tracking number.
At any time you can also come to our website to check on your order by clicking on the ORDER STATUS link under Customer Service. Here you will find your USPS tracking number as well!
Shipping Policies
Below are our current ship times:
- Hair Bow Orders are shipping in up to 2-10 business days
Why the vast ship range?
Ship time will depend on size of order, our current work load, and availability of the items ordered.
Often we will be able to get small orders out very quickly, next day to 5 business days.
Larger orders may take the full 10 business days in some instances others not.
- Very Large Hair Bow Orders may take a bit longer to ship
PDF Instructions are sent via email in up to 24 hours max.
On occasion there might be delays in processing orders.
You will be notified if this happens.
All items are HAND MADE TO ORDER.
Thank you for understanding.
If you are in a RUSH for an order just send us an email, we are happy to accommodate your needs. Please email us first and let us know exactly what you would like to order to ensure all materials are in stock to create your order. We will get back with you asap regarding your rush order. Please be sure to inform us of the exact date of the event to ensure proper delivery times.
We currently ship via USPS mail.
You will receive a shipping confirmation email upon shipping of your package which will include a delivery confirmation number for your records.
From your ship date Priority Mail takes 2-3 business days for delivery and 1st Class Mail takes 2-7 days for delivery depending on your distance from us. We are in the Midwest~ Southern IL.
We currently ship WORLDWIDE!
*PDF Hair Bow Instructions will be emailed out to you within 24 hours at the most, but much much quicker most of the time. If you have not received your hair bow instructions within 24 hours this does not mean your instructions have not been sent to you. This most likely means there was an email issue OR the pdf instructions have ended up in your junk/spam/bulk folder. So PLEASE be sure to check your spam/bulk folders first if you have not received your instructions.
A note about email accounts. PDF instructions sent to Yahoo accounts almost always end up in the yahoo email BULK folder.
We can no longer sent pdf instructions to sbcglobal.net email accounts as they always get sent back to us for some reason.
Payment Policies
We want to make your shopping experience here at
Sweet Baby Bowtique as easy as possible.
We accept Visa, Mastercard, Discover and American Express at this time.
We currently no longer accept money order/check payments.
We are sorry for this inconvenience!
All orders can be easily placed via our easy to us website cart checkout system.
Return Policy
Due to the hand made to order for you/personal nature of the products we cannot except returns.
Thank you!
If at anytime you have questions or concerns about your order or ordering process we are just an email away:
Emails are generally answered within 24-48hrs hours but often much, much sooner!
Thank you and we look forward to doing business with you!
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ATTENTION YAHOO EMAIL USERS!
We
ask that you please refrain from using Yahoo email account when
communicating with Sweet Baby Bowtique. Yahoo is going threw some sort
of glitch and ALL YAHOO EMAILS ARE BOUNCING BACK TO US! Please, please
email us using an alternate email account. Other free emails such as
hotmail and gmail are doing just fine. If you are expecting an email
from us and you used a yahoo email please resend using a different
email account because we may be having difficulties getting in contact
with YOU... We answer all emails
within 24hrs but have no control over Yahoo's current glitches!
All email customers need to check junk/spam folders as Sweet Baby Bowtique emails often end up there!
Thank you for understanding and taking this extra step to look for emails from us. We
spend a lot of time sending out duplicate emails, that have already
been sent out when they easily could of been found originally in the
junk/spam folders. SBB Staff
Page last updated: September 1, 2009
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